5:30 AM – Rise and Shine

The morning starts early in this business, especially during the peak heating season. After my essential breakfast and coffee, I check my tablet for today’s service calls across Riley Heating & Cooling’s service area.

7:00 AM – First Call in Elmhurst

The day begins with a routine furnace maintenance check. These preventative services are crucial for avoiding emergency breakdowns during the coldest days. I inspect the heat exchanger, check connections, and replace the filter.

9:30 AM – Emergency Call in Oak Park

A family’s heating system stopped working overnight. After a thorough diagnostic check, I identify a failed ignitor. Fortunately, we keep common replacement parts in our service vehicles, allowing for quick repairs.

12:00 PM – Lunch Break in Forest Park

A quick lunch while reviewing the afternoon schedule. The dispatcher alerts me about a heating emergency in Melrose Park that needs to be added to today’s route.

1:30 PM – Heater Installation in Westchester

The afternoon involves a new heating system installation. These jobs require precision and attention to detail to ensure optimal performance and energy efficiency.

4:00 PM – Final Service Call in Elmwood Park

The day ends with a maintenance call, performing a complete system check to ensure everything is running smoothly for the upcoming cold night.

Key Tasks Throughout the Day:
– System diagnostics
– Filter replacements
– Thermostat programming
– Safety inspections
– Client education on system maintenance
– Emergency repairs

By day’s end, it’s satisfying knowing we’ve helped keep our neighbors warm and comfortable in their homes across Chicago’s western suburbs. Every day brings new challenges and opportunities to provide excellent service to our community.