6:00 AM – Rise and Shine
The day begins early at Discount Heating & Cooling, as we serve communities throughout the northwest suburbs of Chicago. After checking my morning weather report, I load up my service van with the essential parts and tools needed for the day’s scheduled appointments.
7:30 AM – First Call in Buffalo Grove
My first stop is a furnace inspection for a longtime customer. Winter is approaching, and preventative maintenance is crucial. I thoroughly check the heat exchanger, clean the burners, and test all safety controls. These routine checks help prevent emergency calls during the coldest days.
10:00 AM – Emergency Call in Arlington Heights
An urgent call comes in from a family whose heat pump isn’t functioning properly. These situations require immediate attention, especially with young children in the home. After diagnosing the issue, I find that the defrost control board needs replacement.
12:30 PM – Lunch Break in Palatine
A quick break to refuel and review the afternoon schedule. I use this time to order some parts we’ll need for tomorrow’s installations.
1:15 PM – New Installation in Mount Prospect
The afternoon involves installing a new high-efficiency furnace. Our team works efficiently to ensure the homeowner has reliable heating before temperatures drop further.
4:30 PM – Final Service Call in Des Plaines
The day ends with a routine maintenance call. I perform a complete system check, ensuring everything runs at peak efficiency.
Key Daily Tasks:
- Equipment inspections and maintenance
- Emergency repair calls
- New system installations
- Customer education on system operation
- Parts inventory management
Working in the Wheeling area and surrounding communities requires adaptability and expertise with various heating systems. Each day brings new challenges and opportunities to help our neighbors stay comfortable in their homes.
Remember, regular maintenance is the key to preventing costly repairs and ensuring your heating system operates efficiently throughout the cold Illinois winters.